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CTM to compensate users affected by Internet access shutdown

The commercial vice-president of Companhia de Telecomunicaçōes de Macau (CTM) Ebel Cham Pou I disclosed on Saturday that the telecom operator will offer a 15 per cent refund of April Internet payments as compensation to users affected by the Internet access shutdown last month, local broadcaster TDM Radio News reported. The refund will involve total […]

The commercial vice-president of Companhia de Telecomunicaçōes de Macau (CTM) Ebel Cham Pou I disclosed on Saturday that the telecom operator will offer a 15 per cent refund of April Internet payments as compensation to users affected by the Internet access shutdown last month, local broadcaster TDM Radio News reported.
The refund will involve total payment of MOP2 million (US$249,141).
The incident happened on April 19, with some 30,000 residents experienced no Internet access for four hours.
Cham claimed that a detailed report has already been submitted to the MSAR Government and the company is currently waiting for the investigation results.

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