CTM fined by gov’t for internet blackout in April

Local telecommunications provider Companhia de Telecommunicaçōes de Macau (CTM), has been levelled with a fine of MOP104,000 due to the internet network blackout that took place in April, local media reported.
The company notes that it ‘respects Government’s decision’ regarding the fine, although noting that the ‘software bug of equipment […] was the first case identified globally and was unpredictable’. The company points out that it has ‘taken the initiative for replacement,’ ‘despite the fact that the affected servers are still the world’s mainstream equipment’.
The fine comes after CTM had already offered a ‘one-off discount’ on monthly internet services for the affected customers for bills in the month of June.
Some 30,000 residents were affected, losing internet access for up to four hours. Local broadcaster TDM noted that the June-bill refund would involve total payment of MOP2 million.