Uber delivers around 3,000 letters to Secretary

In the most recent installment of Uber’s attempt at legalization, the car-sharing service turned in around 3,000 letters from local citizens and tourists alike to Secretary for Transport and Public Works Raimundo do Rosário’s office yesterday, the group reported.
The letters included both written requests and printed emails of support for the service, with a mixture of praise for the ride-sharing app, and criticism of the current landscape regarding transport in the SAR.
The letters were written over the past week and reportedly hail from various demographics. They were delivered by Uber Macau’s General Manager Trasy Walsh, who was accompanied by supporters of the cause, taking pedicabs, to the Secretary’s office.
“Frankly, we were surprised by the overwhelming response, with nearly 3,000 residents and tourists sharing their stories and support for Uber in less than a week,” said Ms. Walsh. “We know Secretary Rosário and the government shares our commitment to addressing transportation pain points in our city, so I’m very hopeful for a positive response and constructive dialogue,” the General Manager added.
Write it up
In a number of letters provided by the service to the media, proponents take positions such as: “I am asking you to consider the reasonable, consumer-friendly regulations that encourage ridesharing in Macau and allow Uber to continue serving Macau with its high-quality service,” an individual named Alexei states.
A self-proclaimed resident of Macau who gave her name as Denise writes: “the local taxi service is, to say the least, SHAMEFUL. Too many fellow residents and I have reached a point in which we simply refuse to ask for a taxi service.”
An individual named Marc, also citing negative taxi experiences notes that “ensuring that my family and I have access to reliable transport options anywhere in the city, at any time of the day, is extremely important to our daily lives,” pledging his support for the service.
Having received no immediate response to the letters at the time of publication, the team at Uber remains hopeful for a positive resolution to the current legal environment in which it operates. Attempting to pressure the government to legalise its services, the campaign urged citizens to email the Secretary directly using email templates beginning with the phrase: “I love the service for many reasons including…” The email template was sent out to Uber riders late last month by the ride-sharing company’s General Manager, Trasy Lou, sparking yesterday’s letter delivery.
In the email, the General Manager described the consequences of Uber’s as-yet-illegal status, noting: “sometimes members of the police may not understand our service – they impose steep fines on drivers and disrupt the journeys of riders.” Eight months into operations the car-sharing provider is still waiting for legislation to legalize its services.
Contacted by Business Daily, the Office of Secretariat for Transport and Public Works said they have no official comment on this matter so far.