Macau | Consumers filed 958 complaints in H1, most upset by gold purchases

Macau (MNA) – The city’s Consumer Council handled 958 complaints filed by consumers for the first half of 2018, compared to 761 complaints during the same period last year.

According to the latest report released by the Council, some 403 complaints were related to the purchase of jewellery, real estate, public transportation, entertainment and food & beverage.

The number of complaints filed related to the purchase of gold and jewellery was the highest at 100, with over 70 per cent of complaints filed by tourists complaining about the price and quality of gold.

Following the jewellery purchase was the real estate sector, with 88 complaints filed during the first six months of this year, compared to only 13 complaints during the same period a year ago.

The Council revealed that the majority of property buyers had complained that developers had failed to fulfill the transaction agreement.