Macau consumers less satisfied

The latest results of a Macau Consumer Satisfaction Index released yesterday indicate that people’s satisfaction towards shopping in the territory has decreased. The annual study, already in its fourth year, indicated that local consumer satisfaction towards shopping scored just 69.1 out of 100, which is the lowest since 2007, and represents a year-on-year decrease of 3.1 percent. The index is organized by the Institute for Sustainable Development of the Macau University of Science and Technology. A total of 888 local residents were successfully interviewed in the survey concerning their recent experiences of shopping, mainly for clothes and footwear, and dining in Macau and in Zhuhai. Although the index for shopping in Macau dropped, it is still higher than in Zhuhai (63.2). Macau also beat the neighbouring city regarding dining: 68.9 versus 66.2, respectively.