Macao Water’s water loss rate stood at 12.5 percent in 2010, according to the company’s executive director, Felix Fan Xiaojun. “This percentage figure in our industry is not too bad,” Mr Fan said, quoted by Macau Post Daily. The water loss rate or non-revenue water refers to water that has been produced and is “lost” before it reaches the customer. That can happen due to leaks, malfunctioning water meters and illegal use. Macao Water expects to reduce the percentage to 12 percent or below in 2011, after pipe renewal works and other activities. Talking about the new three-tier water tariff system, which was put in place at the beginning of this year, Mr Fan estimated it could trigger a three-percent reduction on water consumption, based on experience in other countries.
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